If the rate confirmation states that “originals” are required, please do not fax or email us your documents. The originals must be provided by mail.
Lumper on load
- Did you receive a Comchek for a lumper on this load? We’ll need the receipt included with the invoice – otherwise, you might be short paid.
Are there any scale tickets stated on the rate confirmation? If so, please send them with the invoice.
Pickup and delivery paperwork
Make sure to include the BOLs for all pickups and deliveries!
Is the POD signed by the receiver? If it’s a stamp, make sure it is dark enough to be legible for the customer.
Send the invoice and POD together
Please send the invoice and POD together. If they are sent separately, it may appear to us that pieces are missing and this can delay your payment.
No BOL on hand?
Are you picking up at a job site with no BOL provided? Please email email@example.com and we will send you a BOL for the load. Make sure to have your Trip Number handy for reference.
Make sure to put the shipment number on the invoice and/or POD.
How to send us your paperwork
Choose the option below in which to send us the paperwork:
- EMAIL to firstname.lastname@example.org