Wanna avoid payment delays?

Don't get delayed with payment issues. We make sure to take care of our carriers and to get that cash in your hand as quickly as possible in accordance with your agreed upon payment terms. To get away from this potential issue, follow the billing checklist below.

Load confirmation

If the rate confirmation states that “originals” are required, please do not fax or email us your documents. The originals must be provided by mail.

Lumper on load

  • Did you receive a Comchek for a lumper on this load? We’ll need the receipt included with the invoice – otherwise, you might be short paid.

Scale tickets

Are there any scale tickets stated on the rate confirmation? If so, please send them with the invoice.

Pickup and delivery paperwork

Make sure to include the BOLs for all pickups and deliveries!

POD signatures

Is the POD signed by the receiver? If it’s a stamp, make sure it is dark enough to be legible for the customer.

Send the invoice and POD together

Please send the invoice and POD together. If they are sent separately, it may appear to us that pieces are missing and this can delay your payment.

No BOL on hand?

Are you picking up at a job site with no BOL provided? Please email and we will send you a BOL for the load.  Make sure to have your Trip Number handy for reference.

Shipment number

Make sure to put the shipment number on the invoice and/or POD.